Terms & Conditions

Last updated: July 9, 2025

1. Agreement to Terms

By accessing and using Nugo's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Nugo provides software development, web design, mobile app development, digital marketing, and related technology services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Client Responsibilities

As a client, you agree to:

Provide accurate, complete, and timely information required for project completion
Respond to requests for feedback and approvals within agreed timeframes
Make payments according to the agreed schedule
Respect intellectual property rights and confidentiality agreements
Not use our services for any illegal or unauthorized purpose

4. Payment Terms

Payment terms will be specified in individual project agreements
Late payments may incur additional charges as specified in the contract
All prices are exclusive of applicable taxes unless otherwise stated
Refund policies are outlined in individual service agreements

5. Intellectual Property

Upon full payment, clients will own the final deliverables as specified in the project agreement. Nugo retains the right to:

Use general knowledge, skills, and techniques developed during the project
Display completed work in our portfolio for marketing purposes
Retain ownership of proprietary tools, frameworks, and methodologies

6. Confidentiality

We maintain strict confidentiality regarding all client information and project details. We will not disclose confidential information to third parties without written consent, except as required by law.

7. Limitation of Liability

Nugo's liability shall not exceed the total amount paid by the client for the specific service giving rise to the claim. We are not liable for any indirect, incidental, special, or consequential damages.

8. Project Timeline

Project timelines are estimates and may be subject to change based on project complexity, client feedback cycles, and scope modifications. Delays caused by client unavailability or late feedback may extend project timelines.

9. Warranty and Support

We provide warranties and support as specified in individual service agreements. Post-launch support and maintenance services are available under separate agreements.

10. Termination

Either party may terminate services with written notice as specified in the project agreement. Upon termination, payment is due for all work completed up to the termination date.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable local laws. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us through our contact page or email us directly.